Service Rebate for defective products
SOLTARO pays fixed service rebates for the replacement for the inspection and (if needed) repair and/or replacement of any defective or malfunctioning Products. These fixed service rebate can only be claimed once for each repair case.
Generally, these rebates are paid directly by SOLTARO to the installer. However, in cases where the installer has claimed rebates from the distributor and the distributor claims from SOLTARO, these service rebate terms shall apply as if the distributor is the retailer. Never shall any rebate be paid twice in regard of a single case of product defect.
Get in touch
If you'd like to find out more about the AIO2 or any of our other products please complete your contact details using the steps below and we'd be happy to answer questions you have.
Aftercare & Support
Don't forget to register your new Soltaro purchase to validate and extend your warranty.
Register ProductsClich here to raise a support ticket and in most cases we can fix the problem without the need to visit your home.
Report a Technical IssueAll of our documentation including terms & conditions, warranty and techncal mannuals can be found here.
DocumentationAir Source Heat Pump
- Powered by Excess Solar
- Smart Software for More Efficient Management
- All-in-One Unit – No Secondary Unit
- 5 Year Warranty
- Average annual energy savings of up to 80% for hot water heating
- Average daily consumption of 3 kWh electric energy for 270L hot water delivery
- Save even more with Rebates
- Built in legionella control operation
- Smart top down heating mechanism for faster hot water access and recovery
- Superb cold weather performance
EV Charger
- 7kW Single Phase
- 22kW Three Phase
- Charge Mode 3
- Type 2 Charging Connector
- DLB Box Or Solar DLB Box
- Works With Solar PV
- CP Signal Short Circuit Protection
- Lightning Protection
- 50/60hz / IP65 Rated
- 3 Year Warranty
AIO3 ESS
- Australian Designed & Engineered
- AIO3 ESS Three Phase Power System
- 10 Year or 10,000 Charging Cycle Warranty
- 16-36kWh Capacity
- 5kW/8kW/12kW Inverter Options
- IP55 Installation
- Emergency Power Supply with >20ms Changeover Time
- Fast Install & Commissioning
- Remote & Local Monitoring
AIO2 ESS
ALL-IN-ONE COMBINED ESS
- Australian Designed and Engineered.
- Available in 5kWh or 10kWh.
- Wall Mounted, IP65 for Outdoor Application.
- Expandable, to grow with you.
- Virtual Power Plant Ready.
- Seamless Switchover to keep you powered during Power Outages.
- Plug and Play Installation, easily retrofit to existing system.
- Local and Remote monitoring.
- Available in Hybrid or AC Coupled Inverter options.
USB Rechargeable Batteries
Battery Range
USB Rechargeable Batteries – The Latest in Battery Innovation from the experts at Soltaro.
Available as AA or AAA with only 1.5 hour to full charge. Super efficient with no loss of power and over 300+ re-charges. Simply use the included USB cable to Recharge your batteries whenever you need to. Available from selected retailers or by clicking this link.
Soltaro AC
All in One ESS
- 4 in 1 filter
- 4D Auto Swing (Ceiling & Floor Airflow)
- Quiet ‘Split’ Hot & Cold Unit
- Evaporator Self Clean & Fast Cooling
- Air Purification Function
- Wifi & Voice Control
- Anti Bacterial Fins
- Insect Proof & High Temperature Resistant