At Soltaro, we believe in proper customer support you can rely on. Your full journey from initial enquiry all the way to install and aftercare are backed up by professional support that is easily accessible when you need it. We’ve added a few links on this page page you may find useful. Documentation, Policies and of course links to Register your new product, Aftercare and Warranty enquires.
The Soltaro warranty is there to give you peace of mind. Our 10 year or 10,000 Charging Cycle warranty is one of the longest warranties on the market. We, however go that bit further. Technical support is a click away. No long queue on the telephone or complicated enquiry forms. Log your issue and we’ll get back to you fast.
If we can’t fix your issue remotely, we’ll send a local accredited Soltaro technician to visit you. No hassle, no quibble, just good reliable customer service.
We offer a 10 year warranty because we want to encourage all our customers to register their systems upon installation. This way we can fully support your purchase for many years to come. Validate your warranty when you register online after your system has been installed.
Our battery chemistry composition is the safest available. Combine all our rigorously tested safety features and component’s, and you know you have a robust, efficient system that’s made to last.
DESIGNED IN AUSTRALIA
We design and engineer our products in Australia. The harsh climate has gave way to the next generation of battery storage and our systems are built to withstand extreme climate conditions.
Hailing from engineering and renewables backgrounds, our team was forged of the most knowledgeable and experienced minds. Combined, we are completely focussed on one goal. To create the best, most efficient energy storage system on the market with an emphasis on the customer, before, during and after installation.
Aftercare & Support
Don't forget to register your new Soltaro purchase to validate and extend your warranty.
USB Rechargeable Batteries – The Latest in Battery Innovation from the experts at Soltaro.
Available as AA or AAA with only 1.5 hour to full charge. Super efficient with no loss of power and over 300+ re-charges. Simply use the included USB cable to Recharge your batteries whenever you need to. Available from selected retailers or by clicking this link.