SOLTARO pays fixed service rebates for the replacement for the inspection and (if needed) repair and/or replacement of any defective or malfunctioning Products. These fixed service rebate can only be claimed once for each repair case.
Generally, these rebates are paid directly by SOLTARO to the installer. However, in cases where the installer has claimed rebates from the distributor and the distributor claims from SOLTARO, these service rebate terms shall apply as if the distributor is the retailer. Never shall any rebate be paid twice in regard of a single case of product defect.
Don’t forget to register your new Soltaro purchase to validate and extend your warranty.
Click here to raise a support ticket and in most cases we can fix the problem without the need to visit your home.
The Stunning new All-in-One 2 ESS from Soltaro is here. Available in 5kWh / 10kWh. Fast & Easy to Install with Immediate Savings and Seamless Switchover for blackout protection. 10 Year or 10,000 Charging Cycle warranty with enhanced features. Intelligent Solar Energy Storage from the Experts.
A lite version of our popular All in One ESS designed especially for the South African market. Australian Designed and Engineered. Wall or Ground Mounted. Expandable, to grow with you. Virtual Power Plant Ready. Seamless Switchover to keep you powered during outages. Plug and Play Installation, easily retrofit to existing system. Local and Remote monitoring. Available in Hybrid or AC Coupled Inverter options.
Commercial Energy Storage SL HV range is designed to lower business energy bills. Soltaro Commercial Battery Range Starts at 34.5kWh, if fully expandable and rated IP 21 for Indoor Installation in 3.45kWh Packs with CAN/RS485 communication. Battery 10,000 Cycles with 10 Year warranty. Australian Designed and Engineered and VPP / Virtual Power Plant Ready